The EBKE Customer Center is available 24/7 starting September 1st 2024, ensuring that you can access support and services whenever you need them. Whether you have questions about your account, need help with a bike or accessory or require assistance with any other issue, our dedicated team is here to help around the clock.
This continuous availability reflects our commitment to providing exceptional service to our customers. We understand that life doesn’t always adhere to a 9-to-5 schedule, and neither should your ability to get support. With our 24/7 customer center, you can reach out at any time—day or night—and receive the help you need without delay.
No matter the hour, you can count on the EBKE Customer Center to be there for you, offering the same high-quality service you’ve come to expect. We are always just a call or message away, ready to assist you whenever the need arises.
